Nortel Brings Unified Communications In-House
By Judy Mottl - Published August 15, 2008
Targeting smaller businesses, the telecom vendor snaps up a VoIP partner to improve its lineup. [more Enterprise IM]

Open AIM: What's In It for End Users?
By Vangie Beal - Published August 12, 2008
Developers are the target of the AOL's open SDK and APIs, but end users are the point of the exercise. What's come out of Open AIM since its launch? [more Public IM]

Tweet on the Go With Twitterific for iPhone
By Michael Hall - Published August 5, 2008
One of the best Twitter apps on the Mac makes its way to the iPhone with some nice enhancements for mobile tweeting. [more Public IM]

Cross-Network IM Conferencing with Persistent.IM
By Vangie Beal - Published July 29, 2008
Shape Services bridges the gap between IM networks with an easy-to-use, cross-network conferencing platform. [more Enterprise IM]

Facebook Wants to Power Web-Wide Apps
By Susan Kuchinskas - Published July 25, 2008
Zuckerberg talks up Facebook's plans to host applications and connect users beyond its site while clamping down on rogue developers. But it's got its work cut out for it. [more Public IM]

Advertisers Get More Social
By Susan Kuchinskas - Published July 18, 2008
Social networking tools open to marketers, who try to tread lightly. [more Public IM]

Editor's Note: Instant-ish Messaging on iPhone 2.0
By Michael Hall - Published July 11, 2008
Users have been clamoring for an instant messaging application on the iPhone. With this week's launch of the new App Store and the arrival of Apple-approved third-party apps, they're closer than they were, but still not quite there. [more Public IM]

And Now a Word From Our IM Bot
By Michael Hall - Published July 1, 2008
A new generation of IM bots is done trying to mimic human conversation ... it has its work cut out for it pushing affiliate links and rehabilitating corporate images. [more Public IM]

Take Your IM Public on Facebook
By Vangie Beal - Published June 26, 2008
Facebook's app may have quieted the market for third-party, in-site IM, but several tools that connect Facebook users to public networks appear to be thriving. [more Public IM]

How About a Nice Game of Thermonuclear IM-Overload?
By Michael Hall - Published June 17, 2008
This week, e-mail overload dominates the coverage in the New York Times and on NPR, but that may be because reporters didn't think to ask about IM. [more Public IM]

AOL Intros Ad Revenue-Sharing Program
By Michael Hall - Published June 10, 2008
AIM Money will offer OpenAIM developers a cut of ad revenues from its Platform-A advertising network as the company tries to translate market penetration into revenue. [more Public IM]

Bot Builder Aids Experienced and Aspiring Bot Developers
By Vangie Beal - Published June 3, 2008
Zion Software's JBuddy Bot Builder makes it easy to create IM bots for enterprise developers and dabblers alike. [more Enterprise IM]

AOL Buddies Up with OpenSocial
By Kenneth Corbin - Published May 30, 2008
Balance tilts as another heavyweight signs on to the Google-backed set of social networking developer tools. [more Public IM]

Who Is IBM's IM-ing CEO?
By Andy Patrizio - Published May 27, 2008
Not too many C-level executives have a Second Life avatar. Sam Palmisano has two. These are just two of the qualities that separate him from his peers. [more Enterprise IM]

Facebook Chat Draws Enterprise Attention
By Vangie Beal - Published May 19, 2008
Facebook's Chat application brings IM to the popular social networking site along with scrutiny from enterprise users considering the security implications. [more Enterprise IM]